Frequently Asked Questions

2. What happens with my support request after I send it in?
Last Updated 2 years ago

Once you have put in your support request, it will be routed to a department within our system based on the information you have given us. It is very important to provide as much information as possible in order for us to best assist you.

In cases of technical support or error messages, please feel free to take a screenshot of what you are seeing when putting in your support request. More information on taking screenshots can be found within this knowledgebase.

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